Error processing adobe sign merge mapping for agreement

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    • Error processing Adobe Acrobat Sign data mapping f.
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    Error processing Adobe Acrobat Sign data mapping for agreement

    /t5/acrobat-sign-developer-discussions/error-processing-adobe-acrobat-sign-data-mapping-for-agreement/td-p/13312216 Oct 31, 2022 Oct 31, 2022

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    When the agreement is signed by the signer, we are using Data Mapping to capture the inputs entered by the signer and get the below error once signed. The error is not coming while sending out the agreement.

    Failed to retrieve form data from Adobe Acrobat Sign, any Adobe Acrobat Sign Form Field mapping will be skipped: echosign_dev1. EchoSignDataMapping. EchoSignException Unable to retrieve FormData from EchoSign: Unable to retrieve FormData from EchoSign: Adobe Acrobat Sign API returned error: : 401 : (echosign_dev1) 980